Resources & Services for Enrolled Students

Academic Advisors

Read our mission and values statements

Once you’ve enrolled in Excelsior College, our academic advisors will work with you to:

  • Choose the degree program that’s right for you.
  • Understand the steps required to complete your degree program.
  • Evaluate your transcripts.
  • Select the right courses, exams and other approved sources of credit for fulfilling your degree requirements.
  • Address your academic concerns.
  • Read our academic advising team mission and values statements.

Disability Services

Learn more about Disability Services

We are committed to the principle that every individual should have an equal opportunity to enroll in an Excelsior College degree program, register for courses or examinations to demonstrate knowledge and skills under appropriate conditions, and to complete a degree. The College strives to assure reasonable accommodations to students toward these goals.

Excelsior College Bookstore

Visit the bookstore

Find recommended books and study materials grouped by exam name/number in our online bookstore or find them listed in an exam’s Content Guide. Our bookstore provides the convenience of 24/7 one-stop shopping, competitive pricing, money-saving used book options, and a book buy-back program.

Excelsior College Career Center

Visit the Career Center

Fine tune your career direction at our career center. Whether you are a future student, a current student, or one of our alumni, we have information, resources, and services geared to your educational and career needs.

Excelsior College Library

Visit the Library

Our library provides:

  • 24/7 availability
  • Millions of the world’s most current authoritative resources
  • Help and support from staff librarians

Financial Aid TV

Visit Financial Aid TV

The Office of Financial Aid at Excelsior College offers guidance and information about a variety of financial aid options such as federal and New York State aid, scholarships, loans and grants.

We also offer Financial Aid TV, a collection of videos on topics such as Veterans Benefits, financial literacy, eligibility, how to apply for aid, and more. Think of it as a video FAQ.

Free Tutoring

Visit Smarthinking Free Tutoring

Work with a tutor online in real-time or submit questions or essays for a next day response. You can also pre-schedule online appointments using Smarthinking, a free online tutoring service.

Please Note
We have learned of a Web site that may confuse our students into paying for the tutoring support we make available to them – free of charge – via Smarthinking. NOTE the single “t” in the name of the legitimate site. An unofficial site has apparently been launched ( – notice the double “t.”) This unofficial site contains listings for an array of vendors, unaffiliated with Excelsior or the legitimate Smarthinking, offering fee-based tutorial assistance on multiple subjects.

As an Excelsior student, you can access the legitimate site and its services at no cost via the Resources tab at your MyExcelsior main page. (Login required.)

MyExcelsior Community

Visit the MyExcelsior Community

Gain access to chat rooms, discussion boards, a book exchange, and our Study Buddy Finder – all through MyExcelsior Community.


Learn more about the Ombudsperson

Our ombudsperson (traditionally known as ombudsman) listens to student related concerns and resolves issues from an unbiased perspective. The ombudsperson is not an advocate for students or the College, but rather an impartial party who makes problem-solving decisions independently.

Ombudsperson Office
Excelsior College
7 Columbia Circle
Albany, NY 12203-5159

Toll free: 888-647-2388
Fax: 518-464-8777


Online Writing Lab (OWL)

Visit the OWL

The Excelsior College Online Writing Lab (OWL) is a free public writing resource covering all aspects of undergraduate writing from complex research projects to basic grammar. Watch a multimedia instructional video, print out writing tips from the Professor’s Desk, and discover strategies for composing a diverse range of essays.

Resource Videos

Visit the Resource Videos collection

Our collection of Resource Videos contain simple, easy-to-follow how-to instructions in a variety of categories:

  • Communication
  • Student Learning Resources
  • Courses & Exams
  • Degree Planning
  • Grades
  • Online Courses

Need help accessing the MyExcelsior Community? Requesting approval for online courses or practice exams? Using the MAPlanner?

Student Online Success Guide

Visit the Student Online Success Guide

Excelsior College is dedicated to the success of adult learners with a proven history of providing adults with the tools they need to be successful in higher education. This Student Success Guide is self-paced and engaging and has a collection of helpful information and tools to prepare you for achieving success in your online courses. You will find the content broken down into simple, easy-to-follow steps with charts, images, and interactive presentations.

This guide includes helpful information on:

  • distance education
  • different learning styles and planning your studies accordingly
  • setting and prioritizing goals
  • adjusting your attitude and motivation
  • study tips
  • time management strategies
  • self-assessment tools

Success Files – the Advisors blog

Visit the Success Files

Success Files is a student success blog published by the Advisor Writing Group at Excelsior College. It features timely and informative contributions from Excelsior faculty, staff, students, and alumni.

Recent Posts

Veterans Center

Visit the Veterans Center

The Lt Col Bryant A. Murray Veterans Center at Excelsior College offers resources and support for both academic and life needs to the more than 4,000 veterans currently enrolled in the college.

Requires MyExcelsior account login. Need an account?